Last Updated: January 8, 2026

These Terms & Conditions (“Terms”) govern all services, invoices, subscriptions, and communications provided by Roundhouse Digital Marketing LLC (“Company,” “we,” “us,” or “our”).

Roundhouse Digital Marketing LLC also conducts business under the names Contractor Growth and Roundhouse Plumber Marketing. These Terms apply to all services, websites, marketing campaigns, communications, and invoices issued under any of these names.

By submitting payment, signing an agreement, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. SCOPE OF SERVICES

Company provides digital marketing, website design, advertising management, SEO, automation, AI-assisted communication systems, consulting, and related services as specifically outlined in the applicable invoice, proposal, or written agreement (“Services”).

Only services expressly listed in writing are included. Any additional work outside the agreed scope will require approval and may be billed separately.

2. NO GUARANTEES OR PROMISES OF RESULTS

Company does not guarantee specific outcomes, including but not limited to:

• Lead volume
• Sales or revenue
• Conversion rates
• Search rankings
• Cost per lead
• Return on ad spend

Marketing performance depends on many factors outside Company’s control, including market conditions, competition, advertising platforms, seasonality, customer demand, and Client responsiveness.

Leads do not equal sales. Results require active follow-up and effective internal processes by Client.

3. CLIENT RESPONSIBILITIES

Client agrees to:

• Provide accurate and complete information
• Respond promptly to communications and approvals
• Maintain adequate staffing and availability to handle leads
• Answer phone calls, messages, and inquiries in a timely manner
• Comply with applicable laws and platform policies

Company is not responsible for missed opportunities, poor outcomes, or lost revenue resulting from Client’s failure to follow up, respond, or implement recommendations.

4. BILLING & PAYMENTS

All invoices are due in full on the issue date unless otherwise stated in writing.

Payment of any invoice constitutes full acceptance of these Terms.

• All payments are non-refundable
• Setup fees are non-refundable
• Deposits do not waive the remaining balance
• Late payments may result in service suspension, administrative fees, interest, and collection costs as permitted by law

Invoices delivered electronically constitute written notice.

5. CANCELLATION & TERMINATION

Unless otherwise stated in writing:

• All recurring services require sixty (30) days’ written notice to cancel
• Written notice must be sent via email to support@getroundhouse.com
• Prior payments are non-refundable
• Minimum-term services (including advertising) remain payable through the full term

Company reserves the right to suspend or terminate services for non-payment or material breach of these Terms.

6. DIGITAL ADVERTISING SERVICES

Digital advertising services require a minimum one (1) month commitment, unless otherwise stated.

• Advertising spend is paid directly by Client to the platform unless stated otherwise
• Setup fees are billed separately
• Early cancellation results in the remaining term becoming immediately due

Company does not control third-party platforms and is not responsible for platform changes, outages, suspensions, or policy enforcement.

7. AI & AUTOMATION TOOLS

Company utilizes automation and AI-assisted tools (including its AI receptionist and lead management systems) to support communication, routing, follow-ups, and reporting.

These tools assist operations but do not replace human judgment. Company is not responsible for errors, omissions, misinterpretations, or outcomes resulting from automated processes.

8. INTELLECTUAL PROPERTY & OWNERSHIP

Company retains ownership of:

• Internal systems
• Frameworks
• Processes
• Templates
• Know-how
• Derivative works

Upon full payment, Client owns final delivered assets explicitly listed in the invoice (such as a completed website), excluding third-party licensed components.

Client may not resell, reproduce, or distribute Company deliverables without written permission.

9. THIRD-PARTY SOFTWARE & PLATFORMS

Services may involve third-party software, platforms, or tools (e.g., ad platforms, CMS, hosting providers).

Client agrees to comply with all third-party terms. Company disclaims responsibility for third-party failures, changes, or compatibility issues.

10. CHARGEBACKS & DISPUTES

Client authorizes Company to charge the payment method on file for all approved invoices.

Chargebacks are prohibited. Initiating a chargeback without contacting Company first constitutes a material breach and may result in:

• Immediate service suspension
• A $250 administrative fee
• Legal recovery of funds
• Revocation of license to use Company deliverables until resolved

These Terms are governed by the laws of the State of Texas, with venue in Williamson County, Texas.

11. DISCLAIMER OF WARRANTIES

All services and deliverables are provided “as-is” and “as available.”

Company disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. No verbal or informal advice constitutes a warranty.

12. LIMITATION OF LIABILITY

Company’s total liability is limited to the amount paid by Client for the specific services giving rise to the claim.

Company shall not be liable for indirect, incidental, consequential, or special damages, including lost profits or business interruption.

13. CONFIDENTIALITY

Both parties agree to protect confidential information exchanged during the relationship.

Confidential information does not include publicly available information or Client’s own marketing results. Disclosure of Company’s proprietary methods, strategies, or systems is prohibited.

14. FORCE MAJEURE

Company is not liable for delays or failure to perform due to events beyond its control, including natural disasters, government actions, platform outages, or third-party failures.

15. INDEPENDENT CONTRACTOR RELATIONSHIP

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between Company and Client.

16. MODIFICATIONS

Company may update these Terms periodically. Updated Terms apply to future invoices and services. Continued use of services constitutes acceptance of the updated Terms.

17. CONTACT INFORMATION

Roundhouse Digital Marketing LLC
1012 Estes Park
Taylor, TX 76574
United States

📧 support@getroundhouse.com

ACKNOWLEDGMENT

By submitting payment, Client confirms acceptance of these Terms & Conditions.